Privacy Policy

1. Introduction

GHL Video Capture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

• Email address
• Name (optional)
• Company information
• GoHighLevel account connection details
• Cloudflare R2 configuration (encrypted)

Usage Data

• Number of videos recorded
• Embed configurations
• Integration settings
• Feature usage analytics

Video Data

Important: Video content is stored directly in your Cloudflare R2 bucket. We do not store, access, or process the actual video content. We only handle:

• Video metadata (duration, timestamp)
• Video URLs for GHL integration
• Embed configuration data

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and billing
• Send service-related communications
• Improve and optimize the Service
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

Service Providers

• Supabase: Database and authentication
• Cloudflare: CDN and infrastructure (you control R2 storage)
• Payment processors: For subscription billing

Legal Requirements

We may disclose information if required by law, court order, or government request.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit (HTTPS)
• Encryption at rest for sensitive data
• Access controls and authentication
• Regular security assessments

6. Your Data Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Deletion: Request deletion of your data
• Portability: Export your data in a structured format
• Objection: Object to certain processing activities

7. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide services
• Required for legal obligations

Video content in your R2 bucket is under your control and subject to your retention policies.

8. Cookies and Tracking

We use essential cookies for:

• Authentication and security
• Session management
• User preferences

We do not use third-party tracking or advertising cookies.

9. Third-Party Privacy

When using embedded recorders, end-users should be informed about:

• Video recording taking place
• Purpose of data collection
• How their data will be used

You are responsible for obtaining necessary consents from individuals being recorded.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be processed in countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or Service notification.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@ghlvideocapture.com

Data Protection Officer: dpo@ghlvideocapture.com